So Clean Solutions: Protecting Pittsburgh Homes with Peerless Customer Service

In the greater Pittsburgh area, one local business is setting a new standard for exterior cleaning. So Clean Solutions, owned by president Steven Rafferty, is on a mission to protect local homes and provide an unmatched customer experience. The company, which serves the greater Pittsburgh metropolitan area, is founded on a philosophy of delivering results, not just services.

More Than Just Curb Appeal

So Clean Solutions provides a range of services, including soft washing, pressure washing, window washing, and gutter cleaning. But as Steven explains, their work goes far beyond simple appearances. They solve problems related to dirty houses and roofs, which can have serious consequences if left untreated.

That organic growth, like moss, algae, or lichen, doesn’t just look bad. “Organic growth holds moisture,” Steven notes, which can shorten the lifespan of shingles and even promote rot in the wooden substrate underneath. This same principle applies to vinyl and aluminum siding, where trapped moisture can lead to non-aesthetic damage to the building materials behind it.

A Philosophy Built on Results

So Clean Solutions operates on a philosophy built on expertise, quality equipment, and “superior customer service.” Steven emphasizes that his team works with customers to find a solution that meets their needs, regardless of their budget.

The key difference, Steven explains, is that “So Clean Solutions sells a result.” He clarifies that while some companies might just sell a “service,” meaning a customer gets a set amount of cleaning for a set price, his company is committed to achieving the outcome the customer desires. They ensure the job is done right. That focus on the final result is what creates satisfied clients, which Steven sees as the ultimate goal.

“Happy customers are the most cost-effective and effective marketing in a world,” he adds. “There’s nothing more effective than a happy customer.”

“Done and Done Right”: A Reputation Built on Proof

This commitment to results is not just a slogan; it’s a standard reflected in customer feedback. On their Google Business listing, 5-star reviews consistently praise the company’s professionalism, deep expertise, and willingness to go the extra mile.

One customer highlights this dedication: “This company was amazing! They cleaned my business awning that had grime and dirt built up from years of wear! It looks great!! They came back twice for touch ups. Trust them!”

This expertise is another common theme. “Steve… did a wonderful job, explained the process, requirements, time required to do the job. Addressed all my concerns… The roof is amazing, can see the colors in the slate. My home is almost 100 yrs old, roof looks almost new,” notes one reviewer.

A Commitment to the Community

When he’s not running the business, Steven is deeply connected to the Pittsburgh community. He’s a Steelers fan and enjoys playing bass guitar with friends. He also personally supports several local charities and organizations, including Alzheimer’s research, 412 Food Rescue, Humane Animal Rescue of Pittsburgh, and local arts organizations like the public radio station YEP. The business also plans to join the local Chamber of Commerce.

The Vision: A Standard of Excellence

Looking ahead, Steven’s five-year vision for the brand isn’t just about growth; it’s about reputation. He aims for the So Clean Solutions brand to be “known throughout the southwestern Pennsylvania area… for exceptional quality, always getting the job done regardless of challenges, and peerless customer service”. He is building that reputation today through his daily commitment to tangible results and ensuring every job is, in his words, “done and done right”.

So Clean Solutions

460 Walter Ave. Pittsburgh, PA, 15210 United States

Website: getsoclean.com

Phone: (412) 513-3751

Social Media: Facebook | Instagram