By Andrew Peacock on October 3, 2024
Ajandy Glass is a mobile glass repair service offering an eco-friendly and cost-effective alternative to traditional glass replacement. Based in Upstate New York near the Great Sacandaga Lake, the business provides repair services for automotive, marine, residential, and commercial glass. Founded in the spring/summer of 2024 by Mark, a Marine Corps veteran and seasoned glass repair professional, Ajandy Glass is unique not only for its services but also for its commitment to community causes.
Ajandy Glass: Founded with Family, Outdoor Enthusiasts, and Innovation in Mind
Named after Mark’s two sons, AJ and Andy, Ajandy Glass aims to provide high-quality mobile glass repair services with a fast turnaround. The company covers a variety of applications, from fixing scratched windshields on cars and boats to treating pitted or hazy residential and commercial glass. With a service area centered around the Great Sacandaga Lake region and as far north as Lake Placid—approximately 100 miles south of the Canadian border—the company specifically targets outdoor enthusiasts, such as boaters, ATV owners, and RV drivers.
Mark’s extensive experience in the marine industry has given him valuable insight into the specific glass needs of this niche market. He has worked with major boat manufacturers, making him highly knowledgeable about the unique challenges involved in marine glass repair. His patented technology, developed and sourced through a supply chain in Florida, allows for a highly effective repair process that is both quick and affordable. The mobile nature of the business is another selling point, as it operates 24/7, providing glass repair services wherever the customer is located. This convenience and speed are coupled with an industry-leading turnaround time—repairs are often completed in 1-2 days, with a 3-day guarantee at most.
For outdoor enthusiasts and vehicle owners, Ajandy Glass offers a compelling alternative to costly replacements. While the average cost for glass replacement is around $600, Ajandy Glass repairs can be completed for approximately $200, saving customers significant money while also reducing waste.
Competitive Edge: Innovation, Eco-Friendliness, and Customer-Centric Service
Ajandy Glass stands out from competitors due to its specialized services, patented technology, and mobile capabilities. The business is one of the few in the region offering mobile glass repair services around the clock, ensuring that customers can get their repairs done quickly and at their convenience.
The company’s expertise in the marine industry further distinguishes it from general glass repair services. Mark’s deep understanding of marine glass needs positions Ajandy Glass as a go-to service provider for boaters in the Great Sacandaga Lake region. Additionally, the eco-friendly aspect of glass repair over replacement is a major draw for environmentally conscious customers who want to minimize waste.
Mark’s Personal and Professional Journey: From Marine Corps to Glass Repair
Mark’s journey to founding Ajandy Glass is both inspirational and practical. A Marine Corps veteran with a background in business, Mark holds both an MBA and a Bachelor’s degree in Business. Before entering the glass repair industry in 2020, he spent 10 years working for General Electric. He currently balances running Ajandy Glass with his full-time role at a marine company.
His family, particularly his two sons, are a key motivation behind starting the business. In addition to being a dedicated father, Mark enjoys a variety of outdoor activities, including hunting, hiking, trail riding, and sports. These hobbies align perfectly with the interests of his target market of outdoor enthusiasts, further enhancing his credibility and connection with potential customers.
Strategic Growth and Marketing: Partnerships, Word of Mouth, and Digital Outreach
While Ajandy Glass is still in its early stages, Mark has implemented a targeted approach to growth and marketing. The summer months have been relatively slow for the business, but he anticipates increased demand in the fall and winter, particularly as boat owners prepare for the winterizing season. To capitalize on this, Mark has partnered with local marinas, offering his services during the critical months when boat owners need repairs most.
The business relies heavily on word-of-mouth referrals, which have proven effective in building a loyal customer base. Mark has also dabbled in limited paid advertising, including Facebook and Instagram ads, as well as flyers and advertisements in local coffee shops. To further promote Ajandy Glass, Mark has created a series of YouTube videos called “Boot Camp Wednesdays,” where he demonstrates the repair process and the technology behind his patented glass repair materials. These videos have not only showcased the business’s expertise but have also helped build trust and transparency with potential customers.
A Business Rooted in Community Giving: Supporting Children and Local Causes
What truly sets Ajandy Glass apart is its commitment to giving back to the community. Mark has made the admirable decision to donate 100% of the business’s current proceeds to local causes, with a special focus on children’s organizations. Ajandy Glass supports St. Jude’s Children’s Research Hospital, local high schools, and individual families in need. By tying the success of his business to charitable giving, Mark has created a company that not only serves its customers but also uplifts the community.
This focus on community involvement is core to the company’s mission. Mark’s commitment to helping others, particularly children, is a reflection of both his personal values and his desire to make a lasting positive impact.
Looking Ahead: The Future of Ajandy Glass and Continued Community Impact
As Ajandy Glass continues to grow, Mark is optimistic about expanding his services and reaching more customers in the Great Sacandaga Lake region. With his unique combination of marine industry expertise, patented technology, and a strong community focus, Ajandy Glass is well-positioned to become a leader in the mobile glass repair industry while continuing to give back to the people and causes that matter most.
Contact:
Mark Malagisi
518-332-5451
ajandyglass@gmail.com
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