By Grant Bevins on January 26, 2025
Navigating healthcare can be overwhelming. From understanding complex diagnoses to managing appointments, the system often leaves patients and families feeling lost. That’s where Leah Nolan, founder of Garnet Advocacy, comes in. Based in Dallas, Garnet Advocacy offers compassionate, tailored patient support, ensuring every individual has the guidance they need during life’s most challenging moments.
Leah’s journey to becoming a patient advocate is rooted in nearly two decades of healthcare experience. Beginning as a nursing assistant and eventually working as an ICU nurse, she honed her skills across various departments. Her experience includes general floor settings, post-operative care, and high-pressure ICU environments.
But beyond the clinical expertise, Leah saw a deeper need for advocacy. Many patients struggled to understand their medical conditions or navigate a fast-paced healthcare system. Inspired by a powerful story of helping a mother reunite with her children during a hospital stay, Leah decided to create Garnet Advocacy to focus on holistic, personalized care.
Garnet Advocacy is a patient-centered service that provides guidance through the often-confusing world of healthcare. Leah offers a wide range of support to meet her clients’ needs, both in person and remotely. Here’s a closer look at her services:
One unique service Leah provides is creating personalized patient profiles. These profiles go beyond medical histories, adding details about the person behind the patient. For example, profiles include personal touches like family details or hobbies, ensuring that healthcare providers see their patients as individuals.
This personal approach has roots in Leah’s nursing days. During the COVID-19 pandemic, she witnessed how small details—like knowing a patient’s role as a grandparent or spouse—could inspire more compassionate care. Now, she integrates that philosophy into her advocacy work.
The need for patient advocates has grown in recent years. Healthcare systems, while efficient, often prioritize speed over personalization. Patients can feel like just another number, leaving them unsure about their care. Leah bridges this gap, offering a second set of eyes and an empathetic presence.
Her work also addresses a common issue: trust. With staff shortages and a fast-paced environment, many patients worry about the quality of their care. Leah’s experience and dedication offer clients reassurance that someone is in their corner, ensuring decisions are made in their best interests.
Leah’s work is deeply tied to her Dallas community. From collaborating with local organizations like the North Dallas Early Childhood PTA to enjoying the vibrant food scene, she embodies the spirit of the city. However, her services extend beyond Dallas. Through remote support, Leah can assist patients across the U.S., offering flexible solutions for those who can’t meet in person.
While Garnet Advocacy is still in its early stages, Leah is making significant strides. She has joined organizations like the Alliance of Professional Health Advocates and the Care Partner Project, continually learning and building relationships to better serve her clients. She’s also a proud advocate for education, offering free consultations to raise awareness about the role of patient advocates.
Beyond her work, Leah balances her professional life with personal passions like calligraphy and gardening. These hobbies provide a creative outlet and help her connect with her community in unique ways.
Leah is optimistic about the future of Garnet Advocacy. While private advocacy services are still gaining awareness, her goal is to make them a household name. She’s driven by the belief that no one should face healthcare challenges alone, and she’s determined to bring her services to more families in need.
Whether you’re dealing with a new diagnosis, a hospital stay, or just need help coordinating care, Garnet Advocacy is here to support you. Leah’s experience, empathy, and dedication make her an invaluable partner during critical times.
Contact Garnet Advocacy today to learn how Leah can guide you through the healthcare maze with confidence and care. Your health journey deserves a trusted advocate by your side
Email: leah@garnetadvocacy.com
Phone: 214-281-8133
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