By Ross Hudson on February 25, 2021
For the past 7 years, Kyle Wilson and his talented team of HVAC techs at “Kyle Wilson Heating and Cooling, LLC” have been keeping Phoenix residents nice and cool during those blistering Arizona summer days. West Valley is truly home to Kyle, having lived there from the ripe old age of 1. He specializes in heat/air systems specially designed for the AZ dry air climate ensuring his customers stay comfortable all year long.
“What makes us different is that we’re family-owned with a strong foothold in our local community, and my customers all have my personal phone number and even know where I live! My six years as a Marine veteran undergirds our commitment of honesty and integrity in our relationships with all our customers.”
Kyle, married with 4 great kids, is the owner of ‘Kyle Wilson Heating and Cooling, LLC,’ a full-service HVAC company providing everything from preventative services to repairs to full installations Although not quite native-born, he was raised here with strong ties to the community.
Kyle is what we like to call a Local Biz Hero, a self-made entrepreneur who brings true value to his community. His very high standards of professionalism, his strong work ethic, and a deep desire to earn the trust and respect of his customers and peers is why small business owners like Kyle are the backbone of the Phoenix economy and especially in the West Valley.
Every dollar that John makes goes back to supporting the local business ecosystem and the community as “Kyle Wilson Heating and Cooling” supports several charities but has a special heart for St Judes and Troopers for America.
We sat down with Kyle for a quick interview –
Q: Why do you do what you do?
A: “I felt I could bring a more personal and consultative service to our community, particularly in an industry that has more than its fair share of shady operators. My motto is ‘No Inflation. Just Integrity’. I refuse to overcharge. I want my customers to feel and know they received all they paid for and more.”
Q: How did you get into this profession?
A: “After learning the trade from probably the most knowledgeable HVAC guy in America, I was challenged to go it alone, some saying I couldn’t do it, that I wouldn’t make it. Well, you don’t tell a Marine he can’t do something! It’s been a great time building our business over these past 7 years with the wonderful customers I call Friends. I love providing honest and professional heat and air service to my customers.
Q: Being a Marine and working lots of jobs in the West Valley, Kyle runs into lots of different folks. We asked Kyle about some of his memorable customers…?
A: “Well, the West Valley has lots of retired folks, and most are very patriotic with a great love for America. So with my background in the Marines, I often find myself enjoying sharing stories with other veterans and folks just wanting to say thanks for my service and the service of all our veterans. These are some of the greatest people in the world, and I’m proud to be able to serve their A/C needs. “
Q: If you could share one tip with the readers for choosing a heating & cooling contractor, what would it be?
A: “First, (and this is a bit self-serving but true) is it family-owned? That really does make a difference in how someone looks to their relationship with the community. My wife is a nurse, helps with the books. I train a nephew in the business just to help him get some real-world experience. My Dad is my best friend. So the family is important. Second, do they charge for diagnostics, or is that part of the overall cost? In other words, be careful of a company that wants to charge you just to see what’s wrong with your system.“
Thank you, Kyle, for sitting down with us and sharing a bit of your story. It’s a great one!
For those of you who are looking for an honest and professional heat and air contractor, one who not only espouses integrity but lives it, Kyle and his team at “Kyle Wilson Heating and Air, LLC” should be your first choice. They support our troops (and active duty first responders and current public school educators) with a 10% discount. Call Kyle at 623-694-3062 (Text is best!) or visit www.kylewilsonaz.com – Seriously Great HVAC Contractor!
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