By Les Ong on February 14, 2026
When Drulawni Ronney, known simply as Dru to everyone he meets, started Dru’s Crew Pest Control three years ago, he brought more than just technical expertise to the Cleveland pest control industry. He brought a philosophy that has become increasingly rare in today’s fast-paced service sector: treating every client like a person, not a number.
Operating throughout Northeast Ohio, including Cleveland, Akron, and surrounding areas, Dru’s Crew Pest Control has built its reputation on a foundation of genuine care, comprehensive treatment plans, and a deeply human approach to solving pest problems that can often feel overwhelming and isolating.
Dru’s journey into the pest control industry wasn’t a conventional one. Before becoming the trusted face of pest control services in Northeast Ohio, he spent years as a diesel mechanic. However, life has a way of redirecting our paths. After a serious accident that resulted in a broken leg, continuing as a mechanic became challenging. When a friend who had just started a pest control company offered him an opportunity to help, Dru found his new calling.
“It was my way in the door,” Dru recalls of that pivotal moment. What started as a solution to a difficult situation became a passion that would span over twelve years, including nine years working for another company before launching Dru’s Crew Pest Control in 2022.
This unconventional background actually serves Dru well in his current role. The problem-solving skills he developed as a mechanic, where diagnosing issues and finding root causes was essential, translate perfectly to pest control work. Just as a good mechanic doesn’t just treat symptoms but finds the underlying mechanical issue, Dru approaches pest problems by investigating their root causes.
What truly sets Dru’s Crew Pest Control apart from larger corporate competitors is the personal attention each client receives. In an industry increasingly dominated by big companies that rush from appointment to appointment, Dru takes a different approach entirely.
“A lot of the bigger pest control companies tend to treat their clients just as numbers, the next appointment,” Dru explains. “We really try to go into the root of every cause of infestations, including lifestyle choices and different sudden tragic events that might occur.”
This comprehensive approach means that Dru doesn’t just show up, spray chemicals, and leave. Instead, he takes time to understand the complete picture. What factors in a client’s life or home might be contributing to the pest problem? Are there structural issues that need addressing? Has a recent life change created conditions that pests exploit? By asking these questions and truly listening to the answers, Dru develops treatment plans that don’t just address the immediate problem but prevent future infestations.
Currently operating as a one-person business, Dru is personally present at every job site, ensuring that the same high standards of care and quality are applied consistently. This hands-on approach means clients always know exactly who will be arriving at their door and can build a genuine relationship with their pest control professional.
Dru’s Crew Pest Control offers a full range of services for both commercial and residential properties throughout Northeast Ohio. The company specializes in pest control and mold services, addressing everything from common household insects to more challenging situations like bed bug infestations and nuisance wildlife control.
Bed bugs, in particular, represent one of the most stressful pest situations families can face. These persistent pests can cause significant anxiety and sleep disruption, yet many people delay seeking help due to shame or concerns about cost. Dru has seen firsthand how debilitating these situations can become when left unaddressed.
“I still get Christmas cards from some families that I’ve done that for before in the past,” Dru shares, speaking about families he has helped overcome severe bed bug problems. “That really just makes it all. That’s why I do this.”
The company also handles rodent control, general insect treatment, nuisance wildlife control, and mold remediation. This comprehensive service offering means clients can rely on Dru’s Crew for virtually any pest or mold-related issue they might encounter.
Perhaps nothing illustrates Dru’s compassionate approach better than how he handles particularly sensitive situations. In his years of experience, he has encountered clients dealing with parasitosis, a phenomenon where individuals perceive or experience pest problems that may not physically exist, often stemming from past pest experiences or underlying anxiety.
Rather than dismissing these clients or causing additional distress, Dru approaches these situations with exceptional care and sensitivity. He takes time to walk through the treatment process with them, explaining each step and showing them the work being done. This approach helps clients feel heard, validated, and cared for during what can be an extremely difficult time.
“It’s a really touchy thing. People don’t respond well when you tell them they’re seeing things, so we try to use caution and care in those situations,” Dru explains. This level of emotional intelligence and genuine concern for client wellbeing extends far beyond typical customer service.
Understanding that pest control services represent a significant expense for many families, Dru’s Crew Pest Control offers substantial discounts to groups who serve the community. The company provides a 25% discount for military members and veterans, recognizing their service and sacrifice. Senior citizens aged 60 and up receive a 20% discount, while first responders and teachers receive 15% off services.
These discounts reflect Dru’s values and his commitment to making professional pest control accessible to those who dedicate their lives to serving others. Whether you are defending our country, educating our children, responding to emergencies, or have reached your senior years, Dru wants to ensure you can afford the pest-free home you deserve.
Dru’s commitment to his community extends beyond his business services. The company provides ongoing support to Ronald McDonald House in Cleveland, a charitable foundation that houses families and children while the children receive treatment for serious illnesses. By ensuring these facilities remain pest-free, Dru helps create safe, comfortable spaces for families during some of the most challenging times of their lives.
Additionally, Dru has volunteered his expertise to help local community gardens deal with groundhog issues, supporting urban agriculture initiatives that bring fresh produce to Cleveland neighborhoods.
Born and raised in Cleveland, Dru has deep roots in the community he serves. When asked what keeps him in Cleveland despite having traveled around the country and internationally, his answer is simple: family, connections, and the genuine character of Cleveland residents.
“The people are nice here. Really helpful if you need it. It’s just a good place,” Dru says with evident affection for his hometown.
This local connection matters. When you hire Dru’s Crew Pest Control, you are not just hiring a service provider. You are hiring someone who lives in your community, understands the specific pest challenges Northeast Ohio homes face, and genuinely cares about the wellbeing of his neighbors.
When he is not helping Cleveland families reclaim their homes from pests, Dru enjoys a variety of hobbies that showcase his curious, hands-on nature. An avid sports fan, he supports the Cleveland Cavaliers for basketball and the Pittsburgh Steelers for football. He enjoys playing video games and tinkering with various projects, including blacksmithing, fabrication, and electronics.
“I kind of like breaking down things and seeing how they work and how they’re made up,” Dru explains. This curiosity and desire to understand how things work at a fundamental level directly benefits his pest control clients, as he applies this same investigative mindset to solving their pest problems.
Dru also draws on personal experiences that have shaped his approach to business and life. Supporting his partner through kidney failure and dialysis over the past four years has taught him valuable lessons about resourcefulness, efficiency, and making the most of limited time. These lessons translate into a business operation that respects client schedules and maximizes the effectiveness of every service visit.
Looking ahead four to five years, Dru envisions Dru’s Crew Pest Control growing into a sizable presence throughout the Cleveland area. He sees multiple employees wearing the company uniform, brand visibility throughout various parts of the community, continued excellent reviews, and most importantly, fewer pests creating problems for Cleveland residents.
With the tagline “Always count on Dru’s Crew to come through,” the company makes a promise that Dru has been keeping since day one: reliable, compassionate, effective pest control services that put people first.
If you are facing a pest control challenge in the Cleveland, Akron, or surrounding Northeast Ohio area, Dru’s Crew Pest Control offers the perfect combination of technical expertise, genuine care, and personalized service. Whether you are dealing with insects, rodents, bed bugs, nuisance wildlife, or mold issues, Dru brings over twelve years of experience and a commitment to solving the root cause of your problem, not just treating the symptoms.
As a locally owned and operated business, with both Dru and the business fully licensed for pest control services, you can trust that you are working with a qualified professional who will be there from start to finish of your pest control journey.
Ready to reclaim your home or business from unwanted pests? Contact Dru’s Crew Pest Control today at Druscrewpestcontroloh.com or email ronneydrulawni@gmail.com. Don’t forget to ask about discounts for military members, veterans, senior citizens, teachers, and first responders. Experience pest control that treats you like family, not a number.
Remember: when you need reliable, compassionate pest control services in Cleveland and Northeast Ohio, you can always count on Dru’s Crew to come through.
Website: druscrewpestcontroloh.com
Email: ronneydrulawni@gmail.com
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